Grand & Toy’s Search Platform Innovation Enhances Customer Experience

TORONTO, July 6, 2022 /CNW/ – Grand & Toy is proud to announce the launch of a new search platform that will dramatically improve the online customer experience at www.grandandtoy.com.

Grand & Toy (CNW Group/Grand & Toy)

The new search platform includes a new search engine, content management system, and product information management system running in a high-availability cloud environment.

The platform will allow customers, sourcing specialists and guest buyers to view targeted and relevant search results combined with comprehensive and rich product content to enhance the shopping experience. This innovation marks a pivotal moment for Grand & Toy with the implementation of artificial intelligence and machine learning technology that learns from customer behavior and then streamlines user experiences based on that information.

“We understand that to stay competitive, customers prefer to interact with partners who provide fast, efficient and user-friendly technology. Our new personalized search platform allows customers to quickly search our extensive product catalog and view content significant in finding products and solutions that meet their specific needs,” says Alnoor Jiwani, Head, IT and e-Commerce, Grand & Toy Canada. “With deep expertise in delivering B2B products and solutions to organizations across Canada, we understand that time is precious. That’s why we continually invest in improving our proprietary e-commerce platform with features and functionality aimed at improving both purchases and shopping experiences. »

As the Canadian market leader in providing products and solutions for the workplace, our goal at Grand & Toy is to enable our customers and their employees to work productively, safely and efficiently wherever they work.

About Grand & Toy

For 140 years, Grand & Toy has helped Canadian organizations find exactly what they need to drive their business forward. Grand & Toy’s team of industry-leading experts evaluates and tailors comprehensive solutions for unique business needs from its extensive network of advanced technologies and enhanced health and safety solutions. security, custom work furniture and essential business supplies. Grand & Toy operates one of the largest distribution networks in the country and serves customers coast-to-coast through its direct sales force and best-in-class B2B e-commerce platform. Grand & Toy is committed to improving and maintaining its corporate social responsibility efforts, including waste and recycling programs, green products and services, as well as leadership and business knowledge, and efficiency of transport. Grand & Toy is wholly owned by The ODP Corporation, a NASDAQ (ODP) publicly traded company. For more information about Grand & Toy, visit: grandandtoy.com.

SOURCE Grand & Toy

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